Customer Service Representative - State Farm Agent Team Member
Full Time • Battle Ground, WA
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Position Overview
LeAnn Dodge State Farm Agency, located in Battle Ground, WA, is currently looking for a positive, outgoing, career-oriented professional to join our team as a Customer Service Representative. This is an experienced agency and this is an added position with a lot of growth potential.
We strive for excellence in our customer care and in making a positive impact. If you like connecting with people and learning and adding value, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- 401K
- Hourly pay plus potential for bonus
- Medical/Dental/Vision
- Paid time off (vacation and personal/sick days)
- Exposure to an experienced team with culture of support, coaching, structure, and growth mindset
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
- Must be available to work the following schedule: Mon - Fri 9am-5pm
- Associate's degree or higher preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $48,000.00 - $58,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at LeAnn Dodge - State Farm Agent!
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Battle Ground, WA.
- Our office is open 9a-5:30p, Mon-Thurs, 9a-5- Fri.
- I have been a State Farm agent since 2006.
- We currently have 6 team members at our agency.
- We have 40 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none